Privacy policy
Last Updated: May 27, 2026
This Privacy Policy explains how NORTHMERE (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you access our website, place an order, or interact with our services.
“Personal information” refers to any information that can identify you directly or indirectly.
ABOUT US
NORTHMERE is an independently operated online retail store based in the United States.
We act as the data controller for personal information collected through our website and services. We operate in accordance with applicable U.S. privacy laws and, where applicable, international privacy regulations such as the General Data Protection Regulation (GDPR).
INFORMATION WE COLLECT
Depending on how you interact with our website, we may collect the following categories of information:
• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment and transaction information
• Order history and delivery updates
• IP address and browser information
• Device and usage data
• Customer support communications
• Marketing preferences and consent records
• Website interaction and engagement data
• Cookies and similar tracking technologies
HOW WE USE YOUR INFORMATION
We only process personal information when necessary for legitimate business purposes, including:
• Processing and fulfilling orders
• Managing payments, shipping, and deliveries
• Providing customer service and support
• Improving website functionality and user experience
• Preventing fraud, abuse, or unauthorized transactions
• Sending service-related updates
• Sending promotional communications where permitted by law or based on consent
• Complying with legal and regulatory obligations
Processing may be based on contractual necessity, legitimate business interests, consent, or legal compliance obligations.
MARKETING COMMUNICATIONS
You will only receive marketing emails if you have opted in or where otherwise permitted by applicable law.
You may unsubscribe from promotional communications at any time by using the unsubscribe link included in our emails or by contacting us directly at info@northmere-clothing.com.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
• Maintain website functionality
• Improve browsing experience
• Analyze website traffic and performance
• Personalize content and advertising
You may manage cookie preferences through your browser settings. Certain features of the website may not function properly if cookies are disabled.
SHARING OF INFORMATION
We do not sell or rent your personal information to third parties.
We may share limited information with trusted service providers when necessary to operate our business, including:
• Payment processors
• Shipping and logistics providers
• Website hosting providers
• Fraud prevention services
• Analytics and advertising partners
• Email and marketing platforms
• Government or legal authorities where required by law
All service providers are expected to handle personal data securely and in accordance with applicable privacy standards.
INTERNATIONAL DATA TRANSFERS
Your information may be processed or stored outside your country or state of residence.
When international transfers occur, we implement reasonable safeguards designed to protect your personal information in accordance with applicable laws.
DATA SECURITY
We implement commercially reasonable security measures to protect personal information, including:
• SSL encryption
• Secure payment processing
• Restricted access to sensitive information
• Monitoring systems and fraud prevention tools
Although no method of transmission or storage is completely secure, we continuously work to maintain appropriate safeguards for your information.
DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including:
• Order and transaction records: up to 7 years
• Customer support communications: up to 2 years
• Marketing preferences: until consent is withdrawn
• Technical and analytics data: based on operational necessity and browser settings
Information is securely deleted or anonymized when no longer required.
YOUR PRIVACY RIGHTS
Depending on your location and applicable laws, you may have the right to:
• Access your personal information
• Request corrections to inaccurate data
• Request deletion of your data
• Restrict or object to certain processing activities
• Request a copy of your information
• Withdraw consent at any time where processing is based on consent
To exercise your rights, please contact us at:
THIRD-PARTY SERVICES
Our website may contain links or integrations with third-party platforms and services. We are not responsible for the privacy practices or content of external websites or services.
CHILDREN’S PRIVACY
Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.
POLICY UPDATES
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Any updates will be published on this page with a revised “Last Updated” date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
CONTACT INFORMATION
For any privacy-related enquiries or requests, please contact: